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Legal Notice

🧁 Legal Notice – Cuppy Cupcakes & Cakepops

Operated by Miane Kleynhans  Boksburg, Gauteng

Cuppy Cupcakes & Cakepops is currently operating as an informal sole proprietorship and is not yet registered with the Companies and Intellectual Property Commission (CIPC). All business activities are conducted in good faith and in accordance with South African consumer protection standards.

We accept orders via social media, email, and WhatsApp. All orders are fulfilled on a collection-only basis from our fixed location in Boksburg. Delivery services are not currently available.

🎂 Order & Refund Policy

  • Orders require a minimum notice period of 3 to 7 working days prior to collection.
  • If cancellation occurs within the same week as the scheduled collection, a 40% refund will apply.
  • If cancellation occurs 1 to 2 weeks before collection, a full refund will be issued.
  • Refunds are processed via the original payment method and may take up to 5 working days.

By placing an order, clients agree to these terms and acknowledge that Cuppy Cupcakes & Cakepops operates as an informal business. Any queries or concerns should be directed to nico@cuppy-cupcake.co.za or via WhatsApp at 064 504 8399.

This notice is issued to ensure transparency and protect the interests of both the business and its valued clients.

Issued on: 30 August 2025
Contact: nico@cuppy-cupcake.co.za  

                 WhatsApp: 064 504 8399
Location: Boksburg, Gauteng